Emergency, Disaster

• Emergency Hotlines
• Fire Outbreak
• Disaster Preparedness
• Evacuation, Emergency Shelters
• Illness and Injury

In case of illness and injury on public holidays or night time, visit after-hours medical clinics or call the respective helpdesks such as in Metropolitan Tokyo.

General consultation and pediatrics available at after-hours (reserve via phone)

Medical institution	Location	Telephone	Consultation day and reception time
Ikebukuro Holiday Clinic	Ikebukuro Public Health Center 1F, 4-42-16 Higashi-Ikebukuro	03-3982-0198  (reserve via phone)	Saturday　5:00 pm – 9:30 pm Sunday, public holidays and New Year's holiday 9:00 am – 12:00 pm 1:00 pm – 9:30 pm
Nagasaki Holiday Clinic	Nagasaki 2-27-18 (3rd floor)	03-3959-3385  (reserve via phone)	Sunday, public holidays and New Year's holiday 9:00 am – 12:00 pm 1:00 pm – 4:30 pm

• Consultation in the afternoon may be delayed due to congestion in the morning.
• Reception period for after-hours consultation may be shortened in the event of extreme congestion in the day time.
• Consultation may be cancelled due to bad weathers that affect public transportation. Please call the clinic in advance to inquire if you are not sure.

Pediatrics（Weekday after-hours）Operating hours

Toshima Bunkyo (weekday after-hours）Emergency Care for Children (As a rule, please call before visiting)

Medical institution	Target patients	Location	Telephone	Consultation day and reception time
Tokyo Metropolitan Ohtsuka Hospital	For 15 years old and under（junior high student）	Minami-Otsuka 2-8-1　1st floor ”Emergency out-patient room”	03-3941-3211	Monday to Friday 8:00 pm – 11:00 pm （exclude public holidays and New Year’s holidays）

• Pediatricians from the Toshima City and Bunkyo City medical associations are sent here to provide consultations and treatment in this facility.
• Please visit the respective medical institutions at normal operating hours for non-emergency cases. Regular consultation is not available.
• The Tokyo Metropolitan Ohtsuka hospital offers 24 hours emergency pediatric services.

Map of Tokyo Metropolitan Ohtsuka Hospital (link to external site)( Displayed in another window )

Health consultation room for children（Emergency consultation for children）

Operating hours：Weekdays from 6:00 pm to 8:00 am the next day

Saturday, Sunday and all statutory holidays from 8:00 am to 8:00 am the next day

Tel：#8000（Mobile phone・landline with push circuit）or 03-5285-8898

In Tokyo, medical staff including nurses and public health nurses provide medical advice over the telephone. Pediatricians are available if required.

• Consultation room for children health, Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government
  （Emergency consultation for children）( Displayed in another window )

For toothache

Ikebukuro holiday emergency dental clinic (Please call and make a reservation)

Medical institution	Location	Telephone	Consultation day and reception time
Ikebukuro holiday emergency dental clinic (inside AZERIA dental clinic)	Ikebukuro Public Health Center 1F, 4-42-16 Higashi-Ikebukuro	03-5985-5577（require reservation by phone）	Sunday, public holidays and New Year's holiday 9:00 am – 4:30 pm

• Please state your body temperature at the time of making a reservation on the phone. You are not able to make a reservation if your body temperature is 37.5℃ or above at that time. In addition, there will be a body temperature check when you arrive at the clinic and the appointment must be cancelled if your body temperature is 37.5℃ or above.

For dispense of prescribed medication

After-hours dispensing

Institution	Location	Telephone	Consultation day and reception time
Ikebukuro Owl Pharmacy	Ikebukuro Public Health Center 1F, 4-42-16 Higashi-Ikebukuro	03-3984-7540	Saturday 9:00 am – 9:30 pm   Sunday, public holidays and New Year's holiday 9:00 am – 9:30 pm   （General medicine dispense services on weekdays）

Holidays dispensing services are provided in support of the Ikebukuro Holiday Clinic.

For calling an ambulance for someone with serious injuries

Dial 119without area code to call for ambulance for serious injuries.

For a medical institution search

Tokyo Metropolitan Health and Medical Information Center “Himawari”( Displayed in another window )

Provide information on the medical institutions nearest to you by phone or the Internet.

Medical Information Service (English・Chinese・Korean・Thai・Spanish)

Tel 03-5285-8181
※Provide information on medical institution where treatment services are available in foreign languages
※Provide information on Japan medical system
　Everyday／9:00 am to 8:00 pm

Emergency Translation Service（For medical institutions in Tokyo）

Tel 0570-099283

Inquiries

Regional Public Health Section Tel 03-3987-4203（8:30 am to 5:15 pm on weekdays）