ホーム > 豊島区役所 > Toshima City Office > 3F: Services Zone General Services Floor
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3F: Services Zone General Services Floor
The 3F offers a concentration of services particularly used by Toshima City residents, such as resident cards, taxes, and national health insurance.
Section for ward residents
- ①City Tax Section
- ②Public fund payment
- ③Residence Display,Special Permanent Resident Certificate & Others
- ④File notification here Family register (marriage,birth,death,etc)
- ⑤Individual Number Card Issuing Window
- ⑥File notifications here Address (moving to,from and within Toshima)
- ⑦Pickup window
- ⑧Certification
- ⑨National Health Insurance Section
- ⑩Health Insurance for the Elderly,National Pention Section
Until now, paperwork had to be carried out at several divisions to issue a national health insurance card or infant/child medical card when reporting a change of address, etc. General Services has simplified these troublesome procedures through the adoption of the latest IT systems and shortened the wait time. In addition, the General Services Division is open every week on Saturdays and Sundays, while the Tax Division and National Health Insurance Division are generally open on the 3rd Sunday of every month.
Photo of the General Services Division
This division handles as many of the numerous procedures as possible that are required when moving and changing a family register, issues various certificates, and accepts payment of residence tax, etc. This reduces the burden of visiting several divisions and the wait time for people requesting paperwork.
Owl collection
Since the Edo period, susuki-mimizuku (horned owl folk toys made of silver grass) have been loved in the Toshima area. Because the words Ikebukuro and fukuro (owls) sound similar, owls have been used as an image representing Toshima City. Unique horned owl and owl figurines, sculptures, toys, and more made from various materials and countries are on display.
Automated certifate issuing machine
Persons who have a card that can be used in automatic issuing machines can obtain documents such as a copy of their residence card from the automatic issuing machines (click here for details). The machines are placed on the 1F and 3F of the city office.
Escalator
In addition to elevators, visitors can also use an escalator to reach the 3F General Services zone and 4F Welfare Services Floor.
City Office Hours
Business hours for city offices and reception hours are different. Please click on the following links to check on the reception hours for the relevant office before visiting.
Weekdays
- City Office Hours: 8:30 a.m.–5:15 p.m.
Click on the following links to check the reception hours for 3F General Services.
Weekends
- City Office Hours: 9:00 a.m.–5:00 p.m.
These office hours are only for 3F General Services and some 4F city offices.
Click on the following links to check for matters handled on holidays. - Matters handled on holidays by 3F General Services
- Matters handled on holidays by 4F offices
Links to various floors